FAQ
We have developed a list of questions most often asked by our customers. If these do not adequately answer your questions, our qualified Customer Service staff will be happy to help you.
To find a Bélanger retailer or wholesaler closest to you, please contact our customer service by phone or email by going to the Contact section of our website.
On each product page, you will find at the bottom of the page (Installation and support) a direct link to the installation sheet as well as other technical documents that may be useful to you.
Bélanger faucets are backed by a limited lifetime warranty for as long as the original purchaser owns their home. The warranty is non-transferable and applies only to the original purchase, upon proof of purchase. For further information, please refer to the Warranty section of the website.
No, installation costs are not included or covered by Bélanger.
We advise you to clean your Bélanger faucet using a solution of equal parts hot water and vinegar. Do not use abrasive or corrosive products. Products containing ammonia or such as “bleach” should also be avoided. For more information, refer to the Maintenance section of our website.
You can contact customer service by telephone or email by going to the Contact section of our website.
Replacement parts can be ordered through the retail or wholesale outlet through which the product was ordered. You can also contact customer service by telephone or email using the Contact section of our website.